Privacy Policy

Effective Date: April 1, 2025

We work with third-party service providers to support our platform, including Firebase for authentication and data storage, and RevenueCat for managing in-app purchases. These services may collect and process information as outlined in their respective privacy policies.

Welcome to SketchLove (hereinafter referred to as "the Platform", "we", "us"). We value your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your personal information and applies to your use of our services, including our website and mobile application.

This Policy is drafted in compliance with the Personal Data Protection Act (PDPA) of Taiwan and the California Consumer Privacy Act (CCPA) of the United States.

1. Information We Collect

The types of information we collect depend on how you interact with our Platform:

• Account Information: When you register, we collect your email address, gender, date of birth, nickname, password, and personal bio.
• Profile Data: You may choose to provide additional information such as photos (including sketch-style processed images), interests, height, weight, occupation, education, and other lifestyle details.
• Usage Data: We collect records of your activity on the service, including matchmaking history, chat content (only after a successful match), click behavior, and login times.
• Device Information: We collect your device model, operating system version, IP address, and unique device identifiers.

2. How We Use Your Information

We use the collected data for the following purposes:

• Service Provision: To create accounts, provide matchmaking features, process chat messages, and convert photos into sketch styles.
• Experience Improvement: To analyze usage trends and optimize algorithms and user interfaces.
• Safety & Security: To detect and prevent fraud, spam, and unauthorized access, ensuring a safe platform environment.
• Legal Compliance: To fulfill legal obligations and cooperate with law enforcement investigations.

3. Sharing and Disclosure of Information

We do not sell your personal information. We do not share your data with third parties except in the following circumstances:

• Service Providers: We may engage third-party companies (e.g., cloud hosting, data analytics, customer support) to assist in operations, who may verify data only within the scope of their duties.
• Legal Requirements: We may disclose your data if required to do so by legal process, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the assets.

4. Your Rights

In accordance with the Taiwan Personal Data Protection Act and relevant US privacy regulations (such as CCPA), you have the following rights:

• Access and Review: You have the right to request access to the personal data we hold about you.
• Copies: You have the right to request a copy of your personal data.
• Correction: If your data is inaccurate or incomplete, you have the right to request correction.
• Restrict Processing: In certain circumstances, you may request that we stop processing your data.
• Deletion: You have the right to request the deletion of your account and related personal data (Right to be Forgotten).

To exercise these rights, please use the "Settings" feature within the app or contact us via the information below.

5. Children's Privacy

Our service is strictly for users aged 18 and older (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children under 18. If we discover inadvertent collection, we will delete it immediately.

6. Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. Upon account deletion, we will delete or anonymize your data in accordance with standard procedures, unless the law requires otherwise.

7. International Transfers

Your data may be transferred to and stored on servers located outside your country/region. We will take appropriate measures to ensure your data receives an equivalent level of protection.

8. Changes to This Policy

We may update this Policy from time to time. For material changes, we will notify you via the app or email. Continued use of the service constitutes your acceptance of the revised Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: support@sketchlove.app